Customer Survey

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Quick Survey

Some Questions are simply a "yes or no" question while other questions need to be answered by picking a number 1 through 10, 10 being the best option
1. How will you rate the time from purchase to install?
2. How will you rate our schedule working with yours?
3. Did a technician contact you before their arrival to let you know when they would be there?
4. Did the technician explain how the install was going to be done before he started working?
5. How would you rate the technician's professionalism?
6. Was the technician able to answer all of your questions about the system or able to refer you to the correct support channel?
7. Was the system operational when the technician left?
8. How would you rate your overall satisfaction with your experience so far?
9. Would you recommend HughNet Service to others?
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^Free standard professional installation applies tonew Lease subscribers only. Not valid with Purchase option. Limited-time offer.

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